WestJet welcomes Rossen Dimitrov back

CALGARY – WestJet announced that Rossen Dimitrov will lapse to WestJet as Chief Guest Experience Officer effective May 15, 2017. Rossen was WestJet’s Director of Inflight Services from 2011 to 2013.

“Rossen has warranted a really strong, internationally famous repute for assisting emanate a world-class guest knowledge in his some-more new purpose as Senior Vice-President, Customer Experience, during Qatar Airways,” pronounced Cam Kenyon, WestJet Executive Vice-President Operations. “His experience, ability and proven lane record with guest knowledge and liberality will offer WestJet quite good as we start a sparkling tour of expansion as a long-haul, tellurian carrier.”

Rossen will be obliged for WestJet’s Inflight, Catering, Contact Centre, Onboard Product Development and Guest Experience teams. He will also yield knowledge and imagination as WestJet launches a new Boeing MAX aircraft with towering Plus service, and will be a pivotal group member as a airline creates product and pattern decisions for a recently announced Boeing 787-9 Dreamliner fleet.

“I have always desired WestJet and am vehement to be returning as a airline is about to go global,” pronounced Rossen Dimitrov. “I am anxious to be re-joining a energetic and flourishing airline, and trust a ongoing success comes from a superb people and enlightenment that make adult a business.”

Rossen has worked with mixed tellurian airlines including Qatar Airways where he helped launched a business category product – Qsuite. Rossen was ranked third on Future Travel Experience’s “Power List 2016.” He helped Qatar Airways hoard a series of awards and accolades including Skytrax’s 2016 World’s Best Business Class, World’s Best Business Class Lounge, and Best Airline Staff in a Middle East. Rossen also sits on a Future Travel Experience Advisory Board, that is defining a end-to-end newcomer knowledge of a future.



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Posted by on May 13 2017. Filed under News. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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